Our clients are the owners of their data, caring for this is important to us
As with any Removals and Storage Company, we cannot provide support without access to personal information. We do not sell or share this, or use your email addresses for unsolicited mail. Any emails sent by Monmouthshire Removals are simply in relation to services we offer, as part of a well controlled communication system.
Only authorised staff use client details and privacy is their first commitment. Our internal systems ensure this, whilst maintaining the best possible service.
Confidentiality extends to written records which are securely managed
Client records are confidential and would only be divulged to a third party with permission, or if legally required to do so by the appropriate authorities. Our sole use of the information is in assisting you to move, or otherwise transfer goods from one location to another.
As our clients, you have the right to request sight of client records, providing we are given fair notice. Where requested, we will in any event provide clients with appropriate written information, or copies of records.